Account and billing support
Existing account holders can open Help & support in the app and create a ticket. Include your account email and the issue, but never a password, full card number, authentication code or wallet recovery phrase.
Email contact
We are connecting support@orvra.ai, legal@orvra.ai and privacy@orvra.ai to an administrator inbox. They are not yet confirmed receiving addresses. Until activation is confirmed here, use account support or our postal address. no-reply@orvra.ai sends automated account emails and is not a support inbox.
Registered business address
Lumo Wallet LLC, 1603 Capitol Ave, Suite 413G-2406, Cheyenne, Wyoming 82001, United States.
For a privacy or legal request, address your letter to Orvra Privacy or Orvra Legal and include a reply address. To report a suspected security issue, use a private support ticket or written contact; do not publish secrets or access another person’s data to demonstrate it.